Category: blog

The Importance Of Active Listening In Client Care

Understanding the importance of active listening in client care solves 70% of client troubles and concerns. Active listening is a critical skill in client care that cannot be overlooked. It is a communication technique that involves fully focusing on and understanding the client’s needs, thoughts, and emotions, and responding appropriately. Active listening is an essential […]

How to Change Brief for a Non Responsive Client

Are you wondering how to change the brief for a non-responsive client? Do you want to know how you can efficiently update a client brief even though the client is unresponsive? Non-responsive clients when it comes to updating briefs are usually aged clients or those with terminal diseases. In the United States, home care is […]

Top 15 Ways to Improve Client Care

  As the population ages, the demand for home care services has increased significantly in recent years. Providing quality care to elderly clients in their homes requires a comprehensive approach that addresses their unique needs and challenges. In a home care agency, client care is the cornerstone of a successful business, and improving client care […]

How to Handle Difficult Clients with Care and Professionalism

Are you a home care-trained professional that has been faced with difficult clients and wondering how you can handle them? Handling difficult clients is a challenging yet essential task for any professional in a client-facing role. Dealing with unhappy, frustrated, or demanding clients requires a combination of empathy, patience, and problem-solving skills. It’s important to […]

Cognitive Activities for the Elderly | Expert’s Guide

As people age, their cognitive abilities may begin to decline. However, engaging in cognitive activities can help slow down this decline and even improve cognitive functioning. Here we will discuss cognitive activities that can benefit the elderly. These activities are easy to engage in and have been proven to show results. Cognitive activities are any […]

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